Three steps. No paperwork.
Enter your policy
Snap a photo of your insurance card in the portal. We auto-detect your provider and plan.
Get instant approval
Our system confirms coverage and pre-authorization in seconds, for 92% of policies, fully automated.
Walk out without paying
We bill your insurer directly. You only pay your co-pay (if any) on the day. No claims forms, ever.
Our nine UAE partners.
Insurance, answered.
Can't find your question? Our Chat agent is trained on every partner's policy rules.
Do I need to bring my insurance card to every visit?
The first time, yes, we'll scan it into the system. After that your file is on record; your Emirates ID is enough.
What if my plan requires pre-authorization?
Our admin team submits the request on your behalf at booking. For 92% of policies this is returned within hours; complex cases may take up to 48 hours, we'll keep you posted via WhatsApp.
Can I claim reimbursement if my insurer isn't on your list?
Absolutely. We'll provide a detailed medical invoice and report for you to submit. Most international insurers (Aetna International, Cigna Global, GeoBlue, WPA) reimburse us as an out-of-network provider.
Is there a co-payment?
It depends on your plan. The eligibility check in our booking portal shows your exact co-pay and deductible before you confirm the appointment.
What if I have Thiqa, Daman Enhanced or another plan not on your list?
We do not direct-bill plans outside our nine UAE partners. We provide a detailed invoice and medical report for you to submit for reimbursement — most plans process DISC as out-of-network.
